Engagement Manager Shoring Services (f/m/d)

Empowering you – to break new ground!

As part of the global NTT DATA Group, one of the world's most successful IT service providers, we are specialized in value-added SAP solutions as NTT DATA Business Solutions. Our clear focus lies in the areas of SAP Consulting, SAP Development, Managed Cloud Services and Application Management Services (AMS) & Technology. We support our customers worldwide in their digital transformation - from A to Z - on their way to becoming an intelligent company.

OUR COMMON RECIPE FOR SUCCESS: DIVERSITY, OPENNESS, RESPECT AND TOGETHER.

People are and will remain an important part of this mission. In everything we do, they play the decisive role. That's why we are always on the lookout for talents who can actively strengthen us.

A key factor in our success story is our open corporate culture and the diversity of our employees. 11,500 employees from 64 nations in over 30 countries show that diversity is an integral part of our DNA and that we live diversity, tolerance and respect every day. We are convinced that it is exactly this diversity that leads to productive results and that we benefit from it as a team as a whole.

ARE YOU READY TO BREAK NEW GROUND?

Location: Continental Europe

That is what makes us special:

■ Team-oriented corporate culture, collaboration as equals and steady knowledge transfer

■ Diversity & Inclusion (e.g. various initiatives & communities)

■ Individually tailored onboarding program including a mentoring program and sustainable career support with our career model

■ Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities

■ Wide range of events (team events, employee parties, internal sports tournaments)

Do you love challenges?

Be part of a global team of within the Global Field Consulting unit, operating in a matrix organization across all local and regional business units.

You will be responsible for the engagement between our newly established Consulting Nearshore Center in Turkey and our organizations using nearshoring (referred to as “tower countries”), specifically either for the DACH or Nordics region. Your main tasks will include:

■        You will be the main point of contact between our Nearshore Centre and your Region, ensuring

■        Proactive management of “tower countries” satisfaction

■        Management of requirements

■        Management of escalations

■        Relationship building – you will function as the interface between the countries and the nearshore center

■        Identify and drive continuous improvement initiatives in collaboration

■        Recognize portfolio and service demands and needs of country towers and alignment with Global Offerings Team

■        Regular engagement with local sales teams to ensure right positioning of shoring services

■        Establish and prepare business drivers, ROI, key performance metrics & cost benefit analysis with the tower countries

Convince us with your potential!

■          Hands on work experience in similar role

■          Experienced in project management & IT Service Mgmt. methodologies and best practices

■          Comprehensive SAP overview knowledge

■          Ability to work independently

■          Highly skilled in process improvement techniques and reporting

■          Experienced in international collaboration and shoring structures

■          Solution-oriented, resultoriented and strategic thinking

■          Strong communication skills with the ability to build relationships, encourage collaboration and build trust – on management level

■          Ability to influence internal and external key stakeholders and to motivate people

■          Fluent in English orally and in writing, German is a requirement for DACH Engagement Role

Do you have questions?

We are looking forward to receiving your complete application documents (cover letter, CV and references) stating the earliest date you could start.

Get empowered by NTT DATA Business Solutions!

Julia Selchert 

Tel.: 0173 725 1240

E-Mail: careers-solutions-de@nttdata.com

We transform. SAP® solutions into Value