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Functional Support

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Key Responsiblities 

The SAP BW Consultant is responsible for successful support of the BW module for our clients, support consisting of break/fix and extension of existing applications. 

 

Daily tasks include:  

  • Break/Fix incident resolution 
  • End to end delivery of new business requirements 
  • Participation in project related tasks or change Requests 
  • Changes/modification of existing setup i.e. enhancements 
  • Solution advisor – to be able to come up with good and creative solutions for day to day business case challenges 
  • Providing solutions taking into consideration systems optimization and automation
  • Able to self-manage and balance ticket resolution across multiple customers
  • Able to deliver within SLAs and planned delivery timelines  
  • Enforces quality assurance measures in the day-to-day tasks


Behavioural aspects:

  • Able to maintain confidentiality
  • Strong team player
  • Able to be flexible given the nature of the role (i.e. occasional realignment of work hours)
  • Handling various categories & levels of customers
  • Excellent analytical abilities, Good verbal & written communication
  • Team Working, Meticulous, Self-motivated & self starter
  • Meet the deadlines for the tasks given
  • Ready to work outside normal working hours given the need to resolve critical issues
  • Stress handling & Leadership qualities

 

Experience/ Educations/ Skills
Qualifications:-

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent
  • At least 7 to 8 year(s) of working experience
  • Required language(s): English (written & spoken)
  • BW4hana knowledge with 1 to 2 year support experience.
  • Knowledge on Hana studio / Eclipse .
  • Knowledge on Fiori about admin and maintenance.

 

Advantageous to possess the following skills: -

  • Development skills in ABAP
  • Knowledge in other SAP analytical tools such as BO
  • Knowledge in SAP Analytics Cloud (SAC)
 

 

Do you have questions?

 

We are looking forward to receiving your complete application documents (Cover letter, CV and references) stating the earliest date you could start.

Get empowered by NTT DATA Business Solutions!

 

Norshafina Zainuddin  

E-Mail: Norshafina.Zainuddin@nttdata.com 

 

We transform. SAP® solutions into Value

 

 

Cyberjaya, MY, 63000

Jan 14, 2022

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