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Functional Support

Daily tasks include:  
•    Break/Fix incident resolution 
•    End to end delivery of new business requirements 
•    Participation in project related tasks or change Requests 
•    Changes/modification of existing setup i.e. enhancements 
•    Solution advisor – to be able to come up with good and creative solutions for day to day business case challenges 
•    Providing solutions taking into consideration systems optimization and automation 
•    Able to self-manage and balance ticket resolution across multiple customers
•    Able to deliver within SLAs and planned delivery timelines  
•    Enforces quality assurance measures in the day-to-day tasks


Behavioural aspects:
•    Able to maintain confidentiality
•    Strong team player
•    Able to be flexible given the nature of the role (i.e. occasional realignment of work hours)
•    Handling various categories & levels of customers
•    Excellent analytical abilities, Good verbal & written communication
•    Team Working, Meticulous, Self-motivated & self starter
•    Meet the deadlines for the tasks given
•    Ready to work outside normal working hours given the need to resolve critical issues
•    Stress handling & Leadership qualities


Qualifications/ Skills/ Education

•    Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
•    At least 4 year(s) of working experience in SAP BO is required for this position.
•    Required language(s): English (written & spoken), Malay & other languages is added advantage.
•    Candidate needs to have minimum of 1-2 full SAP BO implementation cycle with support experience in BO or WEBI.
•    ETL experience 
•    Previous international working experience will be added advantage for this position
•    SAP Data Services: 

  • End to End monitoring of ETL jobs in SAP Data Services
  • Strong ETL knowledge with managing , scheduling and monitoring jobs
  • Good Understanding of Data Quality transformations is must
  • SAP IQ Management: 

           - Good data analysis experience using Interactive SQL, analyzing redundant and inconsistent data, diagramming data flows 

           - Good knowledge of Interactive SQL commands for day to day operations and support

•    SAP Business Objects:

  • Good knowledge on SAP BI 4.2/4.3 SP3 Product suite client tools development
  • Support the ad-hoc reporting requirements 
  • Support the WEBI dynamic report scheduling
  • Monitor and trace the issues with report scheduling
  • Good hands-on experience with Lumira 1.31 Development
  • Good hands-on experience with WebI report development
  • Excellent knowledge of Information Design Tool (IDT) for BOBJ Universe Development


Advantageous to possess the following skills: -
•    Development skills in ABAP
•    Knowledge in other SAP analytical tools such as BW
•    Knowledge in SAP Analytics Cloud (SAC)


Become part of a Global Company with a history of success and ambitious plans for the future. Please apply by creating your Candidate Profile and attaching your application documents

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Cyberjaya, MY, 63000

Mar 15, 2023

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