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Business Process Management Specialist (f/m/d)


Business Process Management Specialist (f/m/d)

- full-time or part-time (at least 30 hours / week) -





Empowering you – to break new ground!


As part of the global NTT DATA Group, one of the world's most successful IT service providers, we are specialized in value-added SAP solutions as NTT DATA Business Solutions. Our clear focus lies in the areas of SAP Consulting, SAP Development, Managed Cloud Services and Application Management Services (AMS) & Technology. We support our customers worldwide in their digital transformation - from A to Z - on their way to becoming an intelligent company.




People are and will remain an important part of this mission. In everything we do, they play the decisive role. That's why we are always on the lookout for talents who can actively strengthen us.


A key factor in our success story is our open corporate culture and the diversity of our employees. 11,500 employees from 64 nations in over 30 countries show that diversity is an integral part of our DNA and that we live diversity, tolerance and respect every day. We are convinced that it is exactly this diversity that leads to productive results and that we benefit from it as a team as a whole.


As Business Process Management Specialist (f/m/d) in the Global Managed Services business unit, you can expect a global team of over 1,500 colleagues who share your passion for SAP.




Location: Germany (Bautzen, Dresden or Bielefeld)






That is what makes us special:

Team-oriented corporate culturecollaboration as equals and steady knowledge transfer


Family-friendliness (e.g. monthly subsidy for daycare costs, partner of AWO lifebalance, paternity network)


Diversity & Inclusion (e.g. various initiatives & communities)


Flexible working hours, part-time models, mobile working - location-independent working (e.g. home office)


Individually tailored onboarding program including a mentoring program and sustainable career support with our career model


Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities


25% employer contribution to the company pension scheme as well as other attractive pension offers (e.g. lifetime working account)


Company health management (e.g. occupational medical examinations, workplace glasses, company-internal vaccination offers, company gym and cooperation with fitness providers at favorable conditions)


Bicycle leasing via JobRad®, employee discounts via corporate benefits, and much more


Wide range of events (team events, employee parties, internal sports tournaments)






Do you love challenges?

You will be part of the GMS Business Process & Risk Management Team. We are an international, agile team with a focus on supporting the global harmonization & standardization of our Business Processes & Risks.


Main Tasks:


■ Evolution & improvement of our process governance to handle our business processes in a heterogeneous landscape


■ Participation and management of small and medium sized process design- & optimization projects  


■ Harmonization of processes in NTT Data Business Solutions wide programs including documentation & continuous improvement


■ Working with our Process Management Suite and supporting all business units in modeling of business processes with BPMN 2.0


■ Supporting global Risk Management Initiatives to identify and mitigate customer, process and asset related risks






Convince us with your potential!

■ Process & Service & Risk oriented thinking


■ Ideally experience in managing processes in an IT context and in handling projects in a global environment


■ Understanding of standards such as ITIL, ISO20000 or ISO9001


■ Very good communication skills, enjoy working in a multicultural environment


 Analytical as well as structured working methods


■ Fluent in English orally and in writing






Do you have questions?


We are looking forward to receiving your online application including your desired location, salary expectations and earliest possible start date.


Get empowered by NTT DATA Business Solutions!


Alexandra Wolf 

Tel.: +49 1741537811



We believe that diversity is essential for a strong innovative company like NTT DATA Business Solutions, so we like to attract as many different people as possible.


We transform. SAP® solutions into Value






For us as signatories of the Diversity Charter, diversity and equal opportunities are part of everyday life. We stand for an appreciative and prejudice-free working environment - regardless of age, gender, gender identity, sexual orientation, disability, ethnic or cultural background, religion or ideology.


Dresden, SN, DE, 01237 Bautzen, SN, DE, 02625 Bielefeld, NW, DE, 33605


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