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Staffing Coordinator (f/m/d) - Global SAP and AMS


Staffing Coordinator (f/m/d) - Global SAP and AMS

- full-time or part-time (at least 30 hours / week) - 





Empowering you – to break new ground!


As part of the global NTT DATA Group, one of the world's most successful IT service providers, we are specialized in value-added SAP solutions as NTT DATA Business Solutions. Our clear focus lies in the areas of SAP Consulting, SAP Development, Managed Cloud Services and Application Management Services (AMS) & Technology. We support our customers worldwide in their digital transformation - from A to Z - on their way to becoming an intelligent company.




People are and will remain an important part of this mission. In everything we do, they play the decisive role. That's why we are always on the lookout for talents who can actively strengthen us.


A key factor in our success story is our open corporate culture and the diversity of our employees. 11,500 employees from 64 nations in over 30 countries show that diversity is an integral part of our DNA and that we live diversity, tolerance and respect every day. We are convinced that it is exactly this diversity that leads to productive results and that we benefit from it as a team as a whole.


As Staffing Coordinatior (f/m/d) in the Global Managed Services business unit, you can expect a global team of over 3,400 colleagues who share your passion for SAP and Managed Cloud.




Location: Bautzen or Dresden






That is what makes us special:


Team-oriented corporate culturecollaboration as equals and steady knowledge transfer


Family-friendliness (e.g. monthly subsidy for daycare costs, partner of AWO lifebalance, paternity network)


Diversity & Inclusion (e.g. various initiatives & communities)


Flexible working hours, part-time models, mobile working - location-independent working (e.g. home office)


Individually tailored onboarding program including a mentoring program and sustainable career support with our career model


Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities


25% employer contribution to the company pension scheme as well as other attractive pension offers (e.g. lifetime working account)


Company health management (e.g. occupational medical examinations, workplace glasses, company-internal vaccination offers, company gym and cooperation with fitness providers at favorable conditions)


Bicycle leasing via JobRad®, employee discounts via corporate benefits, and much more


Wide range of events (team events, employee parties, internal sports tournaments)






Do you love challenges?

The Staffing Coordinator is an internal delivery role and reports directly to the Service OwnerHis or her main responsibility is to ensure that delivery requests coming from the Global Service Area Manager are staffed with the best fitting people to achieve best possible delivery results. To ensure this, the Staffing Coordinator considers different constrains like personnel, time and organizational related needs and actively balances resources and capacities.


The Staffing Coordinator is responsible for:


■ Operational resource planning and scheduling on daily basis, even possible changes at short notice and assigning resources to Queues/Projects/etc.


■ Mid-to-long-term planning of capacity needs and availability considering group member’s availability and skills


Managing availability together with Global Service Managers, Service Owners and Delivery Organization for additional resources


Maintains central capacity and availability related information about resources


Reporting tasks regarding utilization, forecasting (shifts, projects, tasks)


Support resources in delivery unit onboarding processes


Monitor ticket queues and interact with delivery teams to ensure service level agreements are met


Support our Global SAP business by handling SAP requests, orders and C-Users






Convince us with your potential


Work experience of at least 1 year, most preferable in AMS service area, working in a ticket based working environment or experience in assistant positions 


Effective and business fluent communication skills in German and English, both written and spoken   


■ High degree of reliability and thoroughness


■ Creativity and joy in planning


■ Good skills in operating MS Excel for reporting






Do you have questions?


We are looking forward to receiving your online application including your desired location, salary expectations and earliest possible start date.


Get empowered by NTT DATA Business Solutions!


Falk Bierig 

Tel.: (Germany +49) 351209621580 




We believe that diversity is essential for a strong innovative company like NTT DATA Business Solutions, so we like to attract as many different people as possible.


We transform. SAP® solutions into Value






For us as signatories of the Diversity Charter, diversity and equal opportunities are part of everyday life. We stand for an appreciative and prejudice-free working environment - regardless of age, gender, gender identity, sexual orientation, disability, ethnic or cultural background, religion or ideology.


Dresden, SN, DE, 01237 Bautzen, SN, DE, 02625


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