Job Title: SNOW |Developer/Business Analyst/QA|

Experience Level: (Z4) 6-9 Years

Location: Bangalore

Mode: Hybrid

Job Type: Full-Time

Job Description: 

Sr. Tech Consultant-Lead Business Analyst SNOW |Developer, Business Analyst, QA

Requirements:

• Experience: 6 to 9 years

 • Design and implementation of scalable HRSD solutions on the ServiceNow platform, ensuring alignment with business needs and compliance standards.

•  Platform Team Collaboration: Collaborated with the platform team on upgrade-related activities managed by the HRSD team.

• Ensured alignment on platform-related changes impacting HRSD modules.

•  Platform Enhancements: Implemented enhancements across modules such as Case Management, Lifecycle Events, Employee Center, and ACLs, contributing to improved employee experience and operational efficiency.
• Integrations: Designed and supported integrations with third-party systems using REST APIs to enable seamless data exchange and process automation.
• Governance & Best Practices: Established architectural standards and worked with the platform architecture team to review and approve solution designs, ensuring long-term maintainability and performance.
•  Technical Guidance & Issue Resolution:
  • Acted as the go-to person for team members facing technical blockers that couldn’t be resolved through internal checks, providing direction and support to ensure timely resolution.
  • Handling technical review for the complex story implementation done from the team (eg: ACL, integrations…)
•  Support Activities:
  • Deployment activities across INT and PROD environments
  • Incident handling and resolution
  • ServiceNow support for managing out-of-the-box (OOB) issues

Get empowered by NTT DATA Business Solutions!

We transform. SAP® solutions into Value

For any questions related to Job Description, you may connect with below specified contact from Recruiting.

Recruiter Name: Sweta Yadav

Recruiter Email ID: Sweta.Yadav@bs.nttdata.com

NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.