Critical Incident Manager
Job Description


At NTT DATA Business Solutions, we drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people. 

We are part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. 

With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network. 

Make this the place where you grow. 


What makes us special:

What makes us special:

■ Team-oriented corporate culture, collaboration as equals and steady knowledge transfer
■ Diversity & Inclusion (e.g. various initiatives & communities)
■ Flexible working hours, (e.g. hybrid working)
■ Individually tailored onboarding program including a mentoring program and sustainable career support with our career model
■ Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub and certification opportunities
■ Company health benefits (e.g. Medical Insurance, Health Insurance, Optical and Dental Benefits)

 

  

As NTT DATA Business Solutions, we are more than just a company. We are a team of passionate people who drive innovation – from advisory and implementation to managed services and beyond. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people.

With operations in more than 30 countries and bringing together 18,500 experts representing over 90 nations, we have enabled thousands of companies become more efficient and effective during the last three decades. 

We are part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader, serving 75% of the Fortune Global 100. We co-innovate solutions with clients and partners globally for business and societal impact. As a Global Top Employer, NTT DATA has experts in more than 70 countries. NTT DATA is part of NTT Group. 

With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network. 

Make this the place where you grow. 
 

 

Do you have questions?


We look forward to receiving your complete application documents stating your earliest start date.


Get empowered by NTT DATA Business Solutions!

 

Norshafina Zainuddin
Tel.: 
E-Mail: os-my-hr@bs.nttdata.com

 

We transform. SAP® solutions into Value

 

 
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