Functional Support SF

Responsibilities:

• • Able to troubleshoot, analyse and determine root causes to issues/incidents within Success Factors modules
  • Sound understanding on integration points found within Success Factors
  • In-depth knowledge of SAP Success Factor, SAP HCM, Success Factor -Success Factor integration techniques 
  • Able to address both process and technical issues being faced by the customer

Candidate profile: 

SAP certified in at least one of the following module: Employee Central, Recruitment Management, Learning, On-boarding and Performance & Goal Management.

Experience:

• • 2-5 years of SAP experience.
  • Implementation experience with at least 1-2 full lifecycle in Success Factor implementation
  • Preferably minimum 2 years domain experience

SAP Success Factor Implementation:

• • Success Factors work experience of minimum 2 years with at least 1 end to end Implementation experience of either Employee Central/Recruitment Management & Goal Management & Performance Management/ Learning /Compensation Management
  • Expertise in Success Factors Project management methodology & deliverables
  • Define business requirements and perform fit gap analysis between client requirements and standard Success Factors Employee Central Solution
  • Understands Recruit to Retire processes, Talent management, Payroll Overview & benefits administration
  • Understands the overall technical goals of the business and the Success Factors hardware and software inventory and capabilities
  • System configuration in accordance with Solution Design & Configuration Workbook/ Business Blueprint Strong XML Knowledge
  • Expertise in integrating the solution with Success Factors / SAP or 3rd party HRIS & solutions
  • Preparation & Execution of Test Cases / Test Plans / Test scripts
  • Able to train the user communities (End users /Super Users)