Apply now »

Security Operation Analyst

HR-Header-SF-und-Stepstone-1140x456px-02.jpg (1140×456)

Empowering You – to break new ground!


As part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology. Across the globe, we support customers in their digital transformation from start to finish.




With more than 13,000 employees from 64 nations in over 29 countries, our diverse workforce reflects our values. People are and will always be vital to our mission, playing a decisive role in everything we do.




Location: Malaysia


What makes us special:


Team-oriented corporate culture, collaboration as equals and steady knowledge transfer


Family-friendliness (e.g. Childcare Center, paternity and maternity leave)


Diversity & Inclusion (e.g., various initiatives & communities)


Flexible working hours – depends on team and department


Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub, and certification opportunities


Company health benefits (e.g. Medical Insurance for family member, Health Insurance, Optical and Dental Benefits, parking)




Do you love challenges?


The Security Operations Analyst is accountable for all security services in NTT DATA Business Solutions. The Security Operations Analyst will monitor client, server and network security systems and investigate all alerts/anomalies as part of the Security Operations team. The Security Operations team collaborates with various teams to investigate and resolve security incidents/issues and takes a pro-active approach to the discovery of issues across client, server and network infrastructure. Security Operations Analysts have access to a comprehensive training library as well as sandpit environments and it is expected that these facilities are used to increase knowledge and develop skillsets.



  • Responsible for all security incidents which includes investigation, troubleshooting, resolving and dispatching of tickets. (Ownership of all security incidents through to resolution)
  • Administer the global Endpoint Protection System at NDBS sites including configuration, consolidating, monitoring performance and logs collection.
  • Responsible to complete reporting templates based on security incidents.
  • Responsible to retain incidents based on its full lifecycle and escalation as required.
  • Responsible to monitor security incident queues, monitoring of client, server and network security systems.
  • Pro-active discovery of security issues using approved tools.
  • Responsible for providing trend analysis to the Management team to enable them to make informed decisions regarding resource management.
  • Ensure that documentation is maintained and kept up to date in line with NDBS standards and policies.
  • Share acquired knowledge with colleagues through formal documentation and communications sessions.
  • To carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed.
  • Always ensure that company Policies, Standards and Standard Operating Procedures (SOPs) are adhered to.
  • As a member of the global NDBS community, you will be a champion of the organization values and culture, while demonstrating and openly encouraging the behaviours expected from a professional, best in-class IT team.



Convince us with your potential!

  • University degree in Information Technology.
  • Min 1 years of experience IT systems – Microsoft & Network administration.
  • Proven experience in Trend Micro Products.
  • Proven experience in IT Support.
  • Proven experience in Endpoint Protection/Anti-Virus/ knowledge in Security.
  • Willing to work in a shift rotation. (Mandatory)
  • Relevant industry experience.
  • Fluent in English, experience in international collaboration.
  • Willing to work in Cyberjaya, Selangor.
  • Able to travel when/if required.


Do you have questions?


We look forward to receiving your complete application documents stating your earliest start date.


Get empowered by NTT DATA Business Solutions!


Norshafina Zainuddin


We transform. SAP® solutions into Value

Cyberjaya, MY, 63000

May 17, 2024

Apply now »