IT Support Specialist - Service Desk, Greenland

Are you ready for an exciting IT support role based in Greenland?
NTT DATA Business Solutions is looking for a new colleague to join our team in a full-time position located at Royal Greenland’s office in either Nuuk.

You will be employed through NTT DATA Business Solutions – an international and fast-growing IT company with more than 5,500 customers worldwide. In the Nordic region, we are approximately 550 engaged colleagues working across borders to deliver innovative and reliable IT solutions.

About the Position
You’ll be part of the Service Desk team supporting Royal Greenland – one of our key customers in Greenland. Please note that housing is not provided with this position.

Your responsibilities include:

• 1st and 2nd level support together with two colleagues in the local Service Desk team

• Providing support via email, phone, and face-to-face

• Supporting internal staff with both hardware and software

• Administering Microsoft and Citrix solutions, and managing employee devices

What we offer:

• A great team spirit in an informal organization marked by strong engagement

• A varied and meaningful workday

• A workplace culture driven by growth and success

• Opportunities for professional and personal development – we value our people and actively invest in their growth

We’re looking for someone who:

• Has at least 3 years of experience in IT support

• Is experienced with Microsoft OS – especially Windows 10/ 11 (Windows Server knowledge is a plus)

• Knows the Office suite (O365), antivirus tools, and iOS/Android systems

• Communicates fluently in Greenlandic and Danish – English is an advantage

• Is service-minded, reliable, and flexible

• Keeps calm and focused under pressure

• Shares knowledge openly with colleagues

• Understands the importance of being the face and voice of the Service Desk

• Is willing to travel to Royal Greenland locations across Greenland

You’ll join a strong, skilled Service Desk team that values collaboration and delivering quality in everything we do.

We look forward to hearing from you!

Send us a brief application along with your CV – and you’ll hear from us shortly. 

Contact:
If the above sounds interesting, please send us a few words about yourself along with your CV – and we’ll get back to you shortly.

Any questions?
If you have any questions about the position or about NTT DATA Business Solutions as a workplace, feel free to reach out to me:

Mikkel Faurby

E-Mail: Mikkel.Faurby@nttdata.com

We transform. SAP® solutions into Value

Learn more about NTT DATA Business Solutions
NTT DATA Business Solutions is an international and fast-growing IT company, and one of the world’s leading SAP partners. We deliver everything from consulting to implementation of SAP solutions – including operations and support. In the Nordic region, we employ approximately 500 people based in Denmark, Norway, Sweden, and Finland.