Job Description:

This is for Platinum Consultant - DSD
Position: L4/L5,
 Experience: 12+ years
Project name: Calor Gas - Consulting
Country: NTT Data UK
Location: Anywhere in India.
Travel : No

Job Title: Platinum Consultant – DSD
Department: Supply Chain / Distribution / Sales Operations
Location: Anywhere in India 
Experience Required: 12+ Years

Role Summary:
We are seeking a highly experienced professional with over 12 years in Direct Store Delivery (DSD) operations, systems, and strategy. The ideal candidate will have a strong background in managing DSD networks, optimizing route-to-market models, leveraging technology (e.g., SAP DSD, TMS, handheld solutions), and leading cross-functional teams in a high-volume distribution environment.

Key Responsibilities:
•    Lead the end-to-end DSD operations including delivery planning, execution, customer service, and inventory reconciliation.
•    Develop and optimize route-to-market strategies, ensuring efficiency, cost-effectiveness, and market coverage.
•    Oversee DSD sales execution at the store level, including merchandising, promotions, and stock availability.
•    Collaborate with IT and systems teams to support DSD solution implementation (SAP DSD, handheld/mobile solutions, telematics, route planning tools).
•    Drive process improvements in delivery operations, warehouse-to-store connectivity, and real-time order management.
•    Manage 3PL partners, transport fleets, and delivery agents, ensuring compliance with KPIs, SLAs, and safety standards.
•    Analyze delivery performance data to identify trends, issues, and opportunities for optimization.
•    Partner with commercial, finance, and logistics teams to align DSD strategies with business goals.
•    Ensure compliance with local laws, food safety regulations, and company distribution standards.
•    Lead a team of DSD managers/supervisors and provide strategic direction, coaching, and performance management.

Key Skills & Qualifications:
•    Bachelor's degree in Logistics, Supply Chain, Business Administration or related field. MBA preferred.
•    12+ years of experience in DSD operations, preferably within FMCG, Beverage, or Retail sectors.
•    In-depth understanding of DSD models, retail distribution channels, and last-mile delivery operations.
•    Hands-on experience with SAP DSD, route accounting systems, and mobile delivery platforms (e.g., Honeywell, Zebra handhelds).
•    Strong knowledge of logistics KPIs, route optimization, fleet management, and customer service metrics.
•    Data-driven mindset with proficiency in analytics tools (Excel, Power BI, Tableau).
•    Excellent leadership, cross-functional collaboration, and stakeholder management skills.

Preferred Attributes:
•    Experience with SAP DSD module or other ERP-integrated DSD platforms.
•    Exposure to AI/ML-based route planning or real-time delivery visibility platforms.
•    Knowledge of cold chain logistics (if applicable).
•    Lean Six Sigma or logistics certification is a plus.

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For any questions related to Job Description, you may connect with below specified contact from Recruiting.

Recruiter Name: Bhanu Chander

Recruiter Email ID: bhanuchander.ch@bs.nttdata.com

NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.