Job Description:

 
Job Title: Senior ServiceNow Developer – L3
Experience Required: 5+ years
Location: Any
Employment Type: Full-time

• Collaborate with architects and BAs to understand and translate business requirements into technical designs.
• Actively participate in discovery and requirement workshops with clients and internal stakeholders.
• Configure and customize multiple ServiceNow modules, including ITSM, HAM, SAM, AgenticAI.
• Lead domain separation setup, including domain hierarchy design, domain tagging, and enforcing domain-specific data access policies.
• Develop platform artifacts including client scripts, business rules, UI policies, data policies, and workflows using Flow Designer.
• Build and maintain integrations with third-party systems using REST, SOAP, IntegrationHub, and MID Server technologies.
• Perform unit testing, support UAT, and assist with defect resolution and change requests.
• Maintain comprehensive technical documentation and configuration records in line with internal standards.
• Mentor junior developers and participate in code reviews to ensure quality and compliance.

Required Skills and Qualifications

• 5+ years of ServiceNow platform development and configuration experience.
• Expertise in at least two modules among ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM) & Agentic AI
• Demonstrated experience in configuring and managing domain separation and multi-tenant environments in ServiceNow.
• Strong scripting skills (JavaScript) for Business Rules, Client Scripts, Script Includes, UI Actions, and Flow Designer workflows.
• Solid understanding of ACLs, data models, platform architecture, and security best practices.
• Experience with integrations using REST/SOAP APIs, MID Server, and IntegrationHub.
• ServiceNow Certified System Administrator (CSA) required; Certified Application Developer (CAD) or Implementation Specialist certification preferred.
• Excellent communication, problem-solving, and client collaboration skills.

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For any questions related to Job Description, you may connect with below specified contact from Recruiting.

Recruiter Name: Sweta Yadav

Recruiter Email ID: sweta.yadav@bs.nttdata.com

NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.