The Regional Product Lead (RPL) is responsible for representing and driving the success of the product and service portfolio within a defined region. The role acts as the key link between regional markets and global Product Management (GBMS), ensuring that offerings are aligned with regional customer needs, economic priorities, and strategic objectives. The RPL supports growth by translating market intelligence into actionable product input, enabling sales, and strengthening customer engagement.

This role requires strong product expertise, analytical thinking, and excellent stakeholder management skills across sales, customer success, product management, and regional leadership.

Duties and Responsibilities:

Market Intelligence & Regional Insights

• Collect, analyze, and validate market-relevant insights from regional stakeholders, customers, and independent research.

• Monitor regional industry trends, competitive offerings, and customer expectations.

• Consolidate and prioritize market intelligence for structured input to Product Management.

Regional Product Strategy & Prioritization

• Evaluate regional product needs based on strategic fit and economic impact.

• Recommend product enhancements and regional adaptations supported by clear business justification.

• Ensure alignment between regional requirements and global product strategy.

Product & Portfolio Enablement

• Act as regional product expert and ambassador across Sales, Customer Success, and Management.

• Share product strategies, roadmaps, value propositions, and capabilities with regional stakeholders.

• Identify product gaps and improvement opportunities and communicate them effectively to Product Management.

Customer Engagement

• Participate in customer meetings, product discussions, and presentations.

• Gather direct customer feedback and translate it into actionable product insights.

• Support sales teams in tailoring product presentations to regional or customer-specific needs.

Cross-Functional Collaboration

• Maintain close collaboration with Product Management, Product Marketing, Sales, Customer Success, and Regional Management.

• Support regional marketing initiatives and enablement activities with market-specific input.

• Contribute to consistent communication and feedback loops between regional and global teams.

Key Deliverables

• Regular regional market intelligence and competitor insight reports

• Prioritized list of regional product enhancement and adaptation requests

• Business and economic assessments for regional product demands

• Stakeholder and customer engagement reports

• Regional product strategy alignment documents

• Sales and marketing enablement materials tailored to regional needs

Key Performance Indicators (KPIs)

• Contribution to regional product-related revenue and growth targets

• Time-to-market for region-specific product adaptations

• Quality and impact of market intelligence provided to Product Management

• Effectiveness of stakeholder and customer engagement (e.g., feedback from Sales and customers)

• Adoption and usage of enabled products within the region

Position Requirements:

• Bachelor’s Degree in Computer Science, Marketing, Finance, Business Administration or similar area of study or equivalent experience
• 5+ years’ experience in IT, including solution strategy & architecture, product & portfolio management or presales functions with exposure to managed services (AMS/MCS) and the latest technologies – SAP Cloud (Cloud ERP, BTP, BDC, CALM), Hyperscaler (AWS/Azure/GCP), AI, Data/Analytics, etc.
• Strong understanding of product management and portfolio concepts in a regional or market-facing role
• Proven ability to analyze market data and translate insights into actionable recommendations
• Deep product expertise in at least one domain, with broad understanding of the overall portfolio (Managed Services)
• Excellent written and verbal communication and presentation skills
• Strong stakeholder management and collaboration capabilities
• Customer-centric mindset with high empathy and active listening skills
• Ability to operate effectively in multicultural and geographically distributed environments
• High level of adaptability, initiative, and structured working style

Interfaces & Key Stakeholders

• Product Management: Bi-directional exchange of market insights, product requirements, and roadmap updates
• Product Marketing: Support for regional messaging, assets, and campaigns
• Regional Sales Teams: Product enablement, deal support, and opportunity shaping
• Customer Success: Alignment on customer feedback, issues, and improvement opportunities
• Regional Management: Strategic alignment, reporting, and portfolio performance discussions
• Customers: Direct engagement in product-related discussions and presentations