Job Description:

This is for SAP Project Manager
Level: L5,
Experience: 10-12 years
Project name: NDBS AU
Country: AU
Travel: No

Job Title: SAP Project Manager
Experience: 10-12 Years
Location: Pan India
Employment Type: Full-Time

osition Description : SAP Project Manager

Position Purpose: The SAP Project Manager is a critical role responsible for overseeing the planning, execution, and successful delivery of SAP (Systems, Applications, and Products in Data Processing) projects within a customer organisation. This role requires a deep understanding of SAP solutions, project management methodologies, and excellent leadership skills to ensure the efficient implementation of SAP systems that align with business goals and objectives. 

•    Solution leadership and delivery responsibility for assigned projects 
•    Supporting the presales team with project delivery scope definition and estimates 
•    Managing service delivery and project management which maintains profitability, adheres to NTT’s internal project methodologies and generates customer satisfaction and business benefits 
•    Day to day management of resources for assigned projects 
•    Delivery and/or solution responsibility for any additionally allocated projects 
•    Contribute and liaise with the Project Management Office (PMO) as required 

Leadership 
•    Develop relationships and connections with the target audience, stakeholders and business sponsors with the intention of future pacing our clients for follow on opportunities and a continuing programme of work 
•    Lead engagements and grow customer relationships and confidence via the Impact Framework, guiding customers to realise the delivered value 
•    Lead the team to achieve collaborative, positive outcomes as evidenced by peer feedback and project delivery success 
•    Manage project teams to their individual strengths and weaknesses 
•    Ability to think broadly when required to forecast, mitigate and solve resourcing challenges and team performance issues 
•    Provide thought leadership and generate intellectual capital for reuse 

Business Performance 
•    Accountable for day-day operations of resourcing, scheduling, prioritisation and task coordination, meeting project milestones, objectives and deliverables within agreed timeframes and budgets 
•    Mitigate risk of resource utilisation, forecasting and budgeting via appropriate channels and processes and escalate potential negative impacts 
•    Provide detailed and accurate project financial tracking and reporting on project activity streams and overall project profitability inline with NTT’s policies and procedures
•    Deliver and exceed project gross margin targets by controlling scope change and supporting additional consulting solutions offered to customers and maximising consultant chargeable time and rates 
•    Adhere to business processes and project methodologies ensuring template, timesheet and billing compliance 

Project Delivery 
•    Lead, direct and control project phases: workshops and meetings to ensure delivery of projects to scope, timeframe and budget 
•    Consult: to the customer directly and indirectly by providing targeted/strategic thought leadership and direction both within the project scope and more broadly 
•    Project Planning: Develop comprehensive project plans, outlining scope, objectives, timelines, resources, and deliverables. Collaborate with stakeholders to define project requirements and align them with business strategies. 
•    Resource Management: Identify and allocate necessary resources, including team members, external consultants, and budget, to ensure the project is properly staffed and funded. 
•    Stakeholder Communication: Establish clear communication channels with project stakeholders, including business leaders, IT teams, vendors, and end-users. Provide regular updates on project progress, milestones, and potential risks. 
•    Risk Management: Identify potential risks and issues that could impact project timelines or quality. Develop mitigation strategies and contingency plans to ensure smooth project execution. 
•    Budget Oversight: Monitor project budget and expenses, ensuring adherence to allocated funds. Implement cost control measures and manage project-related procurement activities. 
•    Quality Assurance: Define and enforce quality standards for SAP project deliverables. Conduct regular reviews and testing to ensure solutions meet functional and technical requirements. 
•    Change Management: Develop and execute change management strategies to facilitate user adoption of new SAP systems. Provide training and support to end-users during the transition. 
•    Vendor Management: Collaborate with external vendors and consultants to ensure their deliverables align with project goals and contractual agreements. 
•    Project Documentation: Maintain accurate and up-to-date project documentation, including project plans, status reports, risk registers, lessons learned and project closure acceptance document. Ensure knowledge transfer to support ongoing maintenance. 
•    Performance Evaluation: Monitor project team performance and provide constructive feedback. Conduct performance evaluations and address any skill gaps through training or resource adjustments. 
•    Conflict Resolution: Address conflicts or issues within the project team or among stakeholders in a proactive and diplomatic manner to maintain a positive working environment. 
•    Continuous Improvement: Identify opportunities to enhance project management processes and methodologies. Implement best practices and lessons learned from previous projects to improve future project outcomes. 
•    Provide input in the pre-sales process during bids including active involvement in key customer presentations and/or management of pre-sales activities 
•    Project estimation and costing: accuracy, detail and completeness. Critically assess and review estimates provided by the pre-sales delivery team 

Relevant Experience 
•    Facilitation and advisory skills, to lead customer conversations and connect on an emotional level and unpack customers business and challenges 
•    Guide how the project will unfold. Collaboratively define and agree key decision points, potential roadblocks and risks, commercial contingency areas and what success looks like through Objectives and Key Results 
•    Significant project management experience and project leadership (indicative min 10 years) 
•    Demonstrated experience in leading the delivery of consulting engagements to agreed outcomes 
•    Proven experience in delivery utilising standard project methodologies, eg: PMI PMBOK, SAP Activate, PRINCE2, ITIL etc
•    Proven experience in Agile related projects and methodologies 
•    Project Management theory and understanding gained through training and hands on experience 

•    Demonstrated experience in managing high performing teams 
•    Demonstrated ability to deliver against multiple accountabilities 
•    A demonstrated commitment to fostering knowledge development and sharing 
•    Highly developed communication skills, both written and verbal 
•    Demonstrated experience relating to SAP SuccessFactors and SAP S4HANA Cloud (particularly Public Cloud)

Core Competencies 
•    Highly proficient to expert technical skills in solution line of focus 
•    Expert in stakeholder engagement 
•    Expert in communicating, presenting and engaging customers, working in partnership with them to execute relevant and valuable outcomes 
•    Expert consulting skills to successfully deliver consulting engagements 
•    Expert pre-sales efforts, resource estimating and quality assurance 
•    Expert project management skills - contributing to the definition of tasks, timelines and accountabilities for customer engagements 
•    Highly proficient team leadership skills - managing people to effect successful customer engagements or business outcomes whilst achieving optimal levels of engagement and performance 
•    Demonstrable ongoing development and awareness of industry and business process knowledge 

Professional/Tertiary Qualifications 
•    Bachelor's degree in a relevant field (such as Information Technology, Business Administration, or Engineering). Master's degree is a plus. 
•    SAP CALM certification or equivalent is highly desirable. 
•    Extensive experience (typically 5+ years) in project management, particularly in SAP implementations and upgrades. 
•    In-depth knowledge of SAP solutions, modules, and integration processes. 
•    Proficiency in project management methodologies, tools, and software. 
•    Strong leadership, communication, and interpersonal skills. 
•    Ability to analyse complex situations, solve problems, and make informed decisions. 
•    Excellent organizational skills and attention to detail. 
•    Change management and stakeholder engagement expertise. 
•    Budgeting and cost management capabilities. 
•    Conflict resolution and negotiation skills

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