Resourcing Manager

About the Role:

Working nationally as the Resource Manager you will be responsible for effectively managing the allocation and utilisation of our team of consultants. You will have a creative and agile approach to resource management to ensure the right people with the right skills are allocated to all of our projects which will directly contribute to the success of our projects and the organisation as a whole.  You will have a high degree of autonomy in your role and your insights and expertise will be valued and listened to.   

Responsibilities include:

• Management of the resourcing function, responsible for the effective management and allocation of internal and resources between client projects, as well as internal tasks/projects
• Manage resource forecasting and resourcing accuracy based on inputs from the Sales, Support and Delivery teams
• Manage end to end engagement of Contractors
• Manage the engagement of onshore and offshore resources with sister or partner organisations
• Responsible for monitoring resourcing aspects of projects to ensure projects remain adequately resourced to highlight and solve gaps or clashes
• Monitoring utilisation levels and trends, providing real time accurate reporting on roster coverage, demand and gap analysis, identifying instances of under-utilisation and conflicts with the facilitation of corrective action
• Resolve booking conflicts where required. Managing conflicts in relation to resourcing issues and negotiation of acceptable outcomes with all involved parties
• Alert relevant managers in relation to any potential concerns or issues with meeting project requirements
• Drive mainternance of skills matrix by consultants for up-to-date skill classifications

Skills and Experience:

• 4+ years Resourcing Manager experience
• Experience within IT consultancy / Professional Services essential
• Knowledge of ERP / SAP / Analytics highly desirable
• Strong ability to analyse complex resourcing scenarios and present simple and effective solution options

Your Key Attributes:

• High level of organisation skills
• Strong communication; verbal and written
• Ability to deal with everyone at different levels – manage up down and sideways – influencing skills and negotiating and presenting opportunities to sales & consultants
• Proactive and able to self-manage
• Confident in multi-tasking, versatile, strong time management skills, ability to switch between tasks and manage competing priorities
• A problem solver – ability to make things happen and gain results quickly
• Knowledge of consulting business practices and procedures
• Ability to make sound decisions and judgments
• Experience working with management and well-versed in the practices and demands of progressive and evolving professional services organisation
• Highest level of professional courtesy, mutual respect, and ethics 
• High standard of excellence, professionalism, and role model behaviour 

Innovation is at the heart of how we work with our customers and how we live and breathe as a team. We are creative, passionate, ambitious and authentic, and we challenge ourselves to get the best outcomes for people and customers in an ever-evolving technology-driven world.

Working at NTT DATA Business Solutions has the feeling of an established start-up that values connection, transparency and trust. This personal approach is teamed with the global scale of one of the largest IT groups in the world.

Find yourself at new career heights with exposure to the latest technologies and working in partnership with customers who truly want to evolve in their journey with us.