Job Description:

SAP IS-OIL Downstream Consultant – AMS

Experience: 7–12 years
Role: SAP IS-OIL Downstream Functional Consultant
Engagement: Application Management Services (AMS)

Role Summary

We are looking for an experienced SAP IS-OIL Downstream Functional Consultant to provide application support and continuous improvement for an SAP IS-OIL environment. The consultant should have strong hands-on functional knowledge of downstream oil processes and be capable of independently troubleshooting production issues, handling incidents/service requests and delivering small enhancements.

Key Responsibilities

Provide L2/L3 functional support for SAP IS-OIL Downstream applications.
Analyze, troubleshoot and resolve production incidents and recurring functional issues.
Perform root-cause analysis and recommend permanent solutions for recurring problems.
Handle service requests, configuration changes, minor enhancements and change requests.
Support downstream processes including:
Hydrocarbon product procurement and sales
Bulk product movements and inventory
Terminal/depot operations
Transportation and distribution
Quantity conversions and oil-specific units of measure
Inventory reconciliation, gains and losses
Oil-specific pricing and commercial processes
Support relevant IS-OIL areas such as TD (Transportation & Distribution), TSW (Trader's and Scheduler's Workbench) and associated downstream functionality.
Troubleshoot integration issues between IS-OIL and SAP SD, MM, FI/CO and connected systems.
Prepare functional specifications for fixes and enhancements and coordinate with ABAP/integration teams.
Perform functional testing and support regression testing for fixes and releases.
Support periodic releases, transports and production deployments from the functional side.
Maintain solution documentation, issue resolution documentation and knowledge articles.
Work within agreed AMS processes for incident, problem and change management.
Coordinate directly with business users and process owners for issue analysis and resolution.
Required Skills

7–12 years of SAP experience, with strong hands-on experience in SAP IS-OIL Downstream.
Strong functional understanding of downstream Oil & Gas business processes.
Hands-on configuration and production support experience in relevant IS-OIL areas.
Experience in AMS/production support, including incident, problem and change management.
Ability to independently diagnose complex functional and integration issues.
Good integration knowledge across IS-OIL, SD, MM and FI/CO.
Experience working with ABAP and integration teams for defect fixes and enhancements.
Ability to understand existing custom developments and determine functional impact.
Strong business-user communication and problem-solving skills.
Ability to work within SLA-driven support environments.
Preferred

Experience supporting SAP S/4HANA Oil & Gas / IS-OIL environments.
Experience with TSW, TD and downstream logistics.
Exposure to interfaces with terminals, external logistics systems or other downstream applications.
Experience with ITIL-based AMS operations.
Experience supporting geographically distributed business users.
Candidate Profile

The ideal candidate is a hands-on IS-OIL support consultant, rather than primarily a project manager or coordinator. The person should be comfortable taking ownership of a production issue, analyzing configuration and process behavior, coordinating technical investigation where required, and driving the issue through to resolution.

For screening, I would make actual IS-OIL production-support experience mandatory. A generic SAP SD/MM consultant who has merely worked on an Oil & Gas customer should not qualify as an IS-OIL consultant.

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For any questions related to Job Description, you may connect with below specified contact from Recruiting.

Recruiter Name: Ramakrishna Kodi

Recruiter Email ID: Ramakrishna.Kodi@nttdata.com

NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.