Business AI Consultant – AI Digital Experience Advisor

Are you motivated by helping customers turn AI opportunities into practical solutions, combining business understanding, digital advisory and hands-on project collaboration?

As Business AI Consultant – AI Digital Experience Advisor, you will play a key role in helping customers create measurable value from AI initiatives and digital solutions as part of NTT DATA Denmark’s Cloud & Security team. You will work at the intersection of business, technology and delivery, helping customers identify opportunities, shape concrete initiatives and adopt solutions that make a real difference in how they work and grow.

The role is relevant for both junior and more experienced profiles. What matters most is your curiosity, your ability to listen and understand customer needs, and your motivation to connect business challenges with practical AI-enabled solutions.

Your role

In this customer-facing advisory role, you will combine commercial awareness, practical technology understanding and project coordination. You will support customers from early dialogue and opportunity identification through scoping, delivery support and adoption. Working closely with customers, consultants, developers and other specialists, you will help translate business needs into clear requirements, feasible solutions and successful AI-driven projects.

• Build trusted relationships with customers and understand their business goals, challenges and growth ambitions.
• Identify opportunities where AI, automation and related digital solutions can create measurable value.
• Support customer dialogue, discovery sessions and workshops to clarify needs and define solution direction.
• Translate customer needs into clear requirements and collaborate with technical teams to shape feasible solutions.
• Help connect commercial opportunities with delivery capabilities, ensuring that ideas become practical and value-driven initiatives.

Key responsibilities

• Act as a trusted advisor and coordinator across customers and internal teams, supporting the successful execution of AI-driven projects.
• Support the definition, scoping and prioritisation of AI-related initiatives from early opportunity identification through to project execution.
• Contribute to successful delivery by coordinating stakeholders, following up on progress and helping remove obstacles.
• Ensure that solutions are practical, user-oriented and aligned with customer expectations, business value and delivery reality.
• Help drive structured onboarding, adoption and continuous improvement of delivered solutions.
• Contribute to presentations, proposals and customer-facing material related to AI initiatives, digital experience and growth opportunities.
• Stay curious and continuously build knowledge across AI, business processes, agentic technologies and emerging digital trends.

Be part of Cloud & Security

You will join NTT DATA Denmark’s Cloud & Security team, working with innovative technologies and practical customer challenges where AI is becoming an increasingly important part of how businesses grow, operate and create better digital experiences. Together with colleagues across business and technology, you will help customers explore what is possible, make it concrete and turn potential into sustainable value.

Success measures

• Customers experience clear business value, confidence and momentum in the AI solutions delivered.
• New opportunities for growth are identified, qualified and translated into concrete initiatives.
• AI projects are better scoped, better aligned and more likely to succeed because business needs and technical possibilities are clearly connected.
• Communication between customers and technical teams is proactive, structured and solution-focused.
• Internal teams value your ability to create clarity, customer relevance and forward movement across engagements.

Your profile

• You have experience from a customer-facing role such as consulting, customer success, solution advisory, project coordination, business development or a similar position.
• You have a strong interest in AI and digital innovation, with practical exposure to AI tools, AI-enabled solutions or related projects.
• You bring basic programming knowledge and technical understanding, enabling you to engage constructively with developers, architects and technical specialists.
• You are able to understand both business needs and technical possibilities and translate between the two in a clear and practical way.
• You communicate clearly, listen actively and build trust with customers and internal stakeholders across levels and disciplines.
• You are structured, proactive and action-driven, with the ability to create momentum across several activities at the same time.
• You are commercially minded and motivated by helping customers grow through relevant, value-driven solutions.
• You are curious, adaptable and motivated to keep learning as AI technologies, tools and customer needs continue to evolve.

Experience from technology, software, analytics, automation, innovation environments, project delivery, solution implementation or change and adoption activities is an advantage, but not a prerequisite. We welcome both senior and junior consultants who bring the right mindset, curiosity and ability to learn.

Relevant agentic AI technologies

Working experience with the tools and concepts listed below is valuable, but not a requirement. More important is your ability to understand how technology can solve business challenges and your willingness to learn continuously.

• Microsoft Copilot Studio
• Azure AI Foundry
• Semantic Kernel
• Microsoft Power Platform
• Microsoft Teams integration for AI agents
• Agent-to-Agent (A2A) patterns
• Model Context Protocol (MCP)
• Azure OpenAI Service
• OpenAI GPT models
• Anthropic models
• Prompt engineering, orchestration and multi-agent design

Why join us?

You will step into a role where you can influence how customers work with AI in practice, from early ideas and advisory dialogue to concrete solutions, adoption and business impact. The role offers the opportunity to develop your own profile across business, technology and AI while working closely with colleagues who are passionate about solving customer challenges with innovative and commercially relevant solutions.

This is a role for someone who wants to grow professionally and personally, enjoys building relationships and is motivated by helping customers succeed with new technology in a practical, structured and value-driven way.